We respect the privacy of our online users (individually referred to as ‘you’ and collectively as ‘Users’) and as such we will take reasonable steps to protect your information.
Table of contents
Application and scope
What we collect
When you subscribe, we collect Personal Information which you voluntarily provide us. Personal Information refers to the personal information you submit, when you subscribe, when you pay for your subscription or any information that can be used to identify or contact you. These include but are not limited to names, email addresses, passwords, telephone numbers, business/company names, logos, payment card details and social media details. Information about your computer hardware and software also may be automatically collected by Edanra. This information can include: your IP address, browser type, domain names, access times and referring website addresses.
We use your personal information to:
- Provide you with the required services.
- Respond to your questions or requests.
- Improve Edanra’s operations.
- Address inappropriate use of our website.
- Prevent, detect and manage risk against fraud and illegal activities.
- Target advertisements, newsletters, and service updates.
- Verify the information that you provide with third parties.
- Update our database, improve content and website layout; and
- Resolve disputes that may arise.
Information from Website Visitors
A website visitor is an internet user who comes to platform on a computer or mobile device. We do not collect your Personal Information when you visit the website. However, so we can monitor and improve our website and services we may collect non-personally identifiable information. We will not share or disclose this information with third parties except as a necessary part of providing our website and services. We may use the information to target advertisements to you.
Information from Payment
To ensure your card information is kept safe and secure, our payment processor, Paystack, implement access control measures (physical and virtual), security protocols, policies and standards including the use of encryption and firewall technologies in compliance with the PCI DSS Requirements and they implement periodical security updates to ensure that our security infrastructures are in compliance with reasonable industry standards.
How We Share the Personal Information You Provide
To enable us render our services to you on our website, we may share your information with trusted third parties, such third parties include financial institutions, payments processors, verification services, regulatory agencies, as well as any third parties that you have directly authorized to receive your Personal Information. Your Personal Information may be stored in locations outside the direct control of Edanra, for instance, on servers or databases co-located with hosting providers.
We may disclose your Personal Information compliance with applicable law or a legal obligation to which we are bound.
- Google Firebase
- Google Analytics
We have, and require our third-party service providers that receive Personal Information from us to have, a comprehensive written information security program that contains administrative, technical, and physical safeguards for our respective computer systems, databases, and communications networks that are reasonably designed to protect information contained within such systems from loss, misuse, or alteration. We use standard, industry-wide security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information.
However, please note that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. You also play a role in protecting your Personal Information. Please safeguard your username and password for Edanra account and do not share them with others. If we receive instructions using your Edanra login information, we will consider that you have authorized the instructions. You agree to notify us immediately of any other breach of security.
What we retain
We will retain your information for as long as your account is active or as needed to provide you with our services, comply with our legal and statutory obligations or verify your information with a financial institution.
After closing your Edanra account, we will retain your information as are necessary for the proper running our website and operations.